FAQs
When will an item be restocked?
I aim to restock all my eggies every 4-6 weeks, I recommend following my social media pages and turning on post notifications for updates!
How do I hang my eggs?
If you have purchased a wall hanging egg it will come ready to be hung with usually two holes in the back that will just sit on a thin head nail (not a screw). You will only need one nail to make it stay, however if you would like it to hang at a specific angel you may need to add another for the second hole.
Alternatively you can buy ring hooks and glue then on and hang this way, however I do not take responsibility for this method as I can not control what quality hooks you buy and/or whether they are attached correctly - this is just a suggestion I've heard from other customers.
What are they made from?
All my sculpted products are made from air dry clay, which are then painted and glazed. All my products are extremely delicate and must be handled with care, they are also not waterproof or food safe, please do not attempt to wash or harshly scrub the item as this will damage them. To clean or remove any dirt a damp cloth should suffice.
Are the planters waterproof?
My planters are also made using air dry clay, but a sealed with a special sealant that makes them water resistant but not entirely waterproof! For this reason I often suggest adding a plastic liner to your planter and/or pairing it with a low moisture loving plant! Alternatively artificial plants are perfect as are dried flowers! With every planter purchase you will receive a discount code for 15% off at www.masonblooms.com !!
Do you take custom orders?
I absolutely do and it is one of my favourite things to do! However, I only do them occassionally (once every few months). To get a custom order slot keep an eye out on my instagram where I will release custom order info eg. when I will be taking them and how many. I sort all custom orders through there and will discuss your designs on there too!
I am having trouble ordering online?